I am a health services researcher with a PhD in Public Health and an MSc in the Control of Infectious Diseases from LSHTM. My undergraduate degree was awarded in Pharmacy (MPharm) from the University of Bradford. I am primarily a qualitative researcher with a background in participatory and embedded research. I previously worked as a pharmacist in the UK for 9 years.
My doctoral research involved an evaluation of the Medicines Quality Assurance System in Senegal.
My work involves research and evaluation of policy interventions and initiatives in the NHS and social care in England. This has included policies associated with assessing care quality and patient safety, health professional regulation, workforce training and skills development and integrated care. Current projects include NIHR funded research on; a mixed methods national evaluation of Pharmacy First in England and the development of a validated care work-related quality of life (CWRQoL) scale for adult social care workers in England. For both projects I lead the qualitaive packages of work.
I also hold external roles as an Academic Editor for the journal Health and Social Care in the Community and a Steering Group member of the NIHR funded BRACE Rapid Evaluation Centre.
Affiliations
Teaching
I am the advisor for the Health Services Research stream of the MSc Public Health. I am the Module Organiser for the Health Services taught course Module and a tutor on the Health Services distance learning module. I am also a tutor on the MSc Public Health.
I currently supervise two research degree students and I am open to accepting supervision requests from other prospective students starting in January 2025 onward.
I am a Fellow of the Higher Education Academy.
Research
My research interests are focused on how the transformational change of care services or systems can enable better outcomes for people. I am particularly interested in policy implmentation, reorganisation of health and social care services through approaches such as integration and multidisciplinary working and improving care quality, specifically in access to services and reducing inequity.
Selected Publications
